THREE WAYS TO PAY
Pay from anywhere, seven days a week, 24 hours a day.
Residents can make a credit card, debit card, checking or savings account payment. You can make an immediate payment, schedule a payment or set up Auto-Pay and not have to worry about making a payment for each bill.
Pay or View your Account Balance Online
Click one of the below bill payment links. You will go to our payment processor's website where you can register and make your payment or view your balance. Future paymens are just 3 easy steps. You will receive an email confirmation for each payment.
Pay on Mobile Device
Download "PSN Payments" from the App Store or Google Play. If you registered online first, use those login credentials.
Call to Pay
Call 1-877-885-7968. Have your bill handy to provide your customer account number.
The City's payment processor charges a convenience fee of $2.99 forpayments.
If customers have questions about using the online, mobile and phone system, they can call the PSN Call Center, which operates during extended business hours, 365 days a year. Call Center representatives can also make payments on behalf of customers should the need arise. Call Center support and the automated phone system are available in Spanish and English. PSN can be reached toll free at 1-866-917-7368.
Security of online information is always a concern, so when the City looked for a company to provide online and phone payments, that was a top consideration. They chose Payment Service Network (PSN) which has attained Level 1 Certification by the Payment Card Industry – Data Security Standard (PCI-DSS), the highest degree of security awarded by the industry. PSN specializes in providing billing, payment and communication services to utility companies and municipalities. The company was a pioneer in the online payment industry and is based in Madison, Wisconsin.